Right of Withdrawal (Return Information)

The consumer (BUYER) has the right to withdraw from the contract within 14 (fourteen) days without giving any reason and without paying any penalty. The right of withdrawal period begins on the day the consumer or the person/organization specified at the delivery address receives the goods. However, the consumer may also exercise the right of withdrawal during the period from the establishment of the contract until the delivery of the goods. In determining the right of withdrawal period;

In order to exercise the right of withdrawal, you must notify Sargonronaff Pırlanta, which is the Seller, within this period as specified on the website www.sargonronaff.com. The products that are subject to the right of withdrawal must be notified via the contact form , e-mail or telephone and must not be within the scope of Products for which the Right of Withdrawal Cannot Be Used. Sargonronaff Pırlanta reserves the right not to accept returns made without notification.

The consumer or a third party is obliged to send the invoice, delivery note, certificate, insurance forms, product box, packaging, sample or gift product and all other documents and materials sent to them in full to Sargon Ronaff Pırlanta in order to make the product return within the scope of the right of withdrawal. VAT and other legal obligations, if any, of products for which the original invoice is not sent will not be refunded. During the return shipment, the responsibility for any deterioration, damage or similar loss of value in the product and the documents and materials sent with the product due to reasons originating from the cargo companies or the Consumer making the return belongs to the Consumer making the return. The product price is refunded to the Consumer within 14 days following the receipt of the relevant documents.

When exercising the Right of Withdrawal, no shipping costs will be reflected.

The carrier foreseen within the scope of your right of withdrawal is Yurtiçi Kargo, which is located at www.sargonronaff.com . Return and Delivery Details regarding returns and refunds are explained in the field.

Products for which the right of withdrawal cannot be exercised

• In products that are produced in accordance with the special requests and demands of the consumer or that are personalized by making changes or additions,
• The consumer cannot exercise his/her right of withdrawal for products that have been modified, resized, altered or similarly interfered with by third parties or institutions.